Why Keeping Construction IT Support Costs in Check Matters in 2024
December 18, 2023
Keeping IT Support Costs in Check

Smart Ways to Cut IT Support Costs and Keep Your Tech in Tip-Top Shape in 2024

Keeping a tight rein on construction IT support costs in 2024 is important, especially with the constant hike in labor and other expenses affecting IT budgets. These increasing costs don’t just strain budgets but also limit the resources available for important IT functions. So, for CIOs in the construction game, it’s all about navigating this tricky landscape smartly; finding ways to cut IT support costs without sacrificing the quality and efficiency of your tech setup. In times of economic uncertainties and inflation, managing your IT support expenses wisely is key to making sure your construction business can roll with the punches and stay competitive.

What’s Up with Construction IT Support Right Now?

Construction IT support is a juggling act handled by our corporate IT teams. These individuals work hard to make sure tech seamlessly weaves into every nook and cranny of the construction industry. From sorting out help desk issues to keeping our digital assets safe, handling app development, and supporting our field teams working in the boonies, corporate IT teams are the backbone of our operations. But here’s the caveat – the decentralized nature of construction projects often stretches these IT folks thin. That makes it tough for CIOs to strike the right balance between providing support and keeping things financially in check.

How to Slash Construction IT Support Costs Like a Pro

Here’s how to be smart about managing costs in the construction IT world. It’s all about tackling the big hitters in IT budgets: skyrocketing talent costs, rising software expenses, the hidden beast known as tech debt, and the not-so-friendly costs of supporting remote jobsites. Here are four things to think about:

1. Tame the Talent Costs: Labor costs, including salaries, benefits, and training, eat up a big chunk of our construction IT support budget. Consider options like trimming staff, outsourcing, or tweaking service level agreements. But remember, any moves you make should align with your business strategy. As David McKee, a tech bigwig, says, “The CIO should be talking with the CEO, and this should be collective decision-making.”

2. Mind Those Software Costs: Regularly check what software you really need, negotiate deals with vendors, and think hard about whether each software solution is pulling its weight. Keeping an eye on innovation while being budget-savvy is the name of the game.

3. Check the Tech Debt: Technical debt sounds scary, but it’s just about dealing with outdated software and messy workflows. Swap out old systems for more budget-friendly alternatives and streamline your tech stack. That way, everyone – from superintendents to project managers – can do their job more efficiently.

4. Field IT Support on a Budget: Supporting remote teams on far-flung jobsites is no walk in the park. But you can do it without breaking the bank. Ask yourself some key questions about the jobsite, like what infrastructure is already there and if traditional ISPs are an option. Plan how the network will grow with the project, think about different network designs, and figure out what hardware you’ll need. For an in-depth guide, check out our free resource, the IT Leader’s Guide to Budgeting for Jobsite Networks.

Why Skimping on Construction IT Support Matters in 2024

No doubt about it, keeping a lid on construction IT support costs in 2024 is crucial. Inflation is playing havoc with labor and other IT expenses– hitting budgets hard and squeezing resources for essential IT needs. CIOs need to be like tech-savvy tightrope walkers, finding ways to cut IT support costs while keeping tech running smoothly. In times of economic uncertainty, smart spending on IT support is the key to keeping your construction business in the game and staying ahead of the pack.